Return/Replacement

Our options for replacing/returning an item under warranty:

For any reason, a part did not meet fitment criteria or damage will qualify for replacement, Please note Citi Auto Parts has no control if replacement part costs more or less,

50% restocking fee plus shipping charges will be held, for all returns due to refusal/change of mind after the item is shipped/out for delivery.

We must receive a written confirmation via email- to contact@citiautoparts.com,

We might ask you to provide part pictures via email if the delivered part is incorrect or damaged.

Returns that are not in the original condition shipped will incur a restocking fee of up to 30%+Shipping (If Any)

If you receive a damaged part, please notify us via email- at contact@citiautoparts.com, before returning the part please ask for RMA.

All Returns are the responsibility of the customer and we must be provided with a return tracking number when the item is returned.

Item must be returned within 7 business days after receiving RMA from us, Return address will be provided once we are notified.

Once the part is received by us we’d be arranging replacement/refunds.

Shipping charges are not refunded, whatsoever.

Shipping & Delivery time frame is never guaranteed, it is dependent on the carriers. We will process the order on time, however, may get delayed by the carrier to pick up and or delivery. no cancellations are accepted unless the delivery date and time are given in writing. (Applicable 30% Restocking fee + Shipping fee + Payment Processing fee)applies in all cancellations.

Detailed Warranty – https://citiautoparts.com/warranty-info